Legal
Privacy and cookies
Last updated 25 October 2026.
Who we are
AM PM Heating & Plumbing is the data controller for this website. Our postal address is 24 Beverton Meadows, Donabate, Co. Dublin. You can contact us about privacy at ampmplumbing@yahoo.com or on 01 843 6875.
What we collect
We only collect what we need to reply to you and do the job:
- Details you send through the contact form: your name, phone number, area, the type of job and any details you add.
- Details you give us when you phone, text or WhatsApp us, such as your name, address and what needs fixing.
- If you accept cookies: how you use this site, such as the pages you visit and the buttons you click, through Google Analytics, and whether you sent an enquiry after clicking one of our Google ads, through Google Ads.
Why we use it
- To reply to your enquiry, arrange a visit and carry out the work. The legal basis is taking steps at your request before a contract, and then the contract itself.
- To keep job and invoice records. The legal basis is our legal obligations under Irish tax law.
- To understand how the site is used and measure our Google ads, so we can improve both. The legal basis is your consent, which you can withdraw at any time.
We don't sell your details, and we don't use them for marketing unless you ask us to.
Who we share it with
We use a small number of service providers who handle data for us under contract:
- Vercel, which hosts this website.
- SendGrid (Twilio), which delivers contact form messages to our inbox.
- Google, for Google Analytics and Google Ads conversion measurement, only if you accept cookies.
- WhatsApp (Meta), if you choose to message us on WhatsApp.
Some of these providers process data outside the EU. Where they do, they use safeguards approved under GDPR, such as the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.
If you make an insurance claim, we share the report and estimate with your insurer or loss adjuster when you ask us to.
How long we keep it
- Enquiries that don't lead to a job: up to 12 months.
- Job and invoice records: 6 years, as Irish tax law requires.
- Analytics data: up to 14 months, in Google Analytics.
Your rights
Under GDPR you can ask us to:
- give you a copy of the personal data we hold about you
- correct anything that's wrong
- delete your data, where we don't need to keep it by law
- restrict or object to how we use it
- give you your data in a portable format
To use any of these rights, email or phone us. We'll reply within one month.
If you're unhappy with how we handle your data, you can complain to the Data Protection Commission at www.dataprotection.ie.
Cookies
This site only sets analytics and advertising cookies if you click Accept on the cookie banner. If you reject them, or ignore the banner, none are set.
- _ga and _ga_*: Google Analytics cookies that tell visits apart. Set only with your consent. They last up to 2 years.
- _gcl_au: a Google Ads cookie that links an enquiry to the ad you clicked. Set only with your consent. It lasts 90 days.
- cookie-consent: remembers your cookie choice in your browser's local storage, so we don't ask again. It contains no personal data.
You can change your choice at any time with the button below or the Cookie settings link at the bottom of every page. You can also clear cookies in your browser settings.
Changes to this notice
We'll update this page if anything changes. The date at the top shows when it was last updated.